Privacy policy

Introduction

Welcome to CHNShop. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website .

1. Information We Collect

Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.

Non-Personal Information: We may collect non-personal information such as your browser type, device information, IP address, and website usage data to help us understand how our website is being used and to improve your experience.

2. How We Use Your Information

To Process Orders: We use your personal information to process and fulfill your orders, including sending you emails to confirm your order status and shipping details.

To Improve Our Services: We use non-personal information to analyze website traffic, understand customer preferences, and improve our products and services.

To Communicate with You: We may use your email address to send you newsletters, promotional offers, and updates about our products and services. You can opt-out of these communications at any time.

To Ensure Security: We use your information to protect against and prevent fraud, unauthorized transactions, and other illegal activities.

3. How We Share Your Information

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and email distribution. These service providers have access to your information only as needed to perform their functions and are obligated to protect your information.

Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government investigation.

Business Transfers: In the event of a merger, acquisition, or sale of our company, your information may be transferred as part of the business assets. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your information.

5. Your Choices

Account Information: You can update or correct your account information at any time by logging into your account on our website.

Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in any email you receive or by contacting us directly.

Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect your ability to use certain features of our website.

6. Children's Privacy

CHNShop does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page, and the revised policy will take effect when it is posted.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at privacy@chnshop.com.

Thank you for trusting CHNShop with your personal information.